Minister Dr Jitendra Singh to IAS Officers: Use Technology to Help Citizens
Addressing the Indian Administrative Service (IAS) officers of 2020 batch, an Indian minister Dr Jitendra Singh asked them to use
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Flawed Online Corruption Complaints Management Platform of Lokpal
While Lokpal should direct other anti-corruption departments to further simplify their complaints filing and monitoring systems to reduce corruption in
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India Launches Online System to Resolve Coronavirus Grievances
Jitendra Singh, an Indian minister, launched DARPG’s National Monitoring Dashboard on coronavirus (COVID-19) grievances today (April 1). The dashboard will handle
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How PM Office Mishandles Corruption Complaints in India
As most bureaucrats who are supposed to resolve corruption cases are themselves corrupt, they simply ignore public complaints that they
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Can India Improve Public Grievance Redressal System?
Since the grievances of citizens are not addressed properly, they are left with no other option but to go to
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Why India Fails to Handle Citizens’ Complaints
If the Indian governments really want to address public grievances, they must create robust online complaint monitoring systems with simplified
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